BTR Account Questions
Articles on managing payments, address, and other frequently asked questions
Not Receiving Account Confirmation or Password Reset Emails
If you aren't receiving a confirmation email to verify or change the password on your account, please check your spam folder and call our Account Services department at 763-398-5000. They will be able to resend the email, or manually verify for your
Where can I update my payment information?
You can update your credit card by logging into our Better Than Rent Portal.
Where can I make a payment online?
To make a payment on your instrument:. 1. Login to your BTR account here Better Than Rent Account Hub. 2. Click on "account" in the right corner. 3. Click on "Make A Payment".
Where can I access my payments and contract?
To view your payments online:. 1. Login - this will open a new tab. 2. Under Account, please click "My Balance". 3. Please look for your contract. If you are still having trouble viewing contract history and payments, please submit an online inquiry
How can I get a receipt for a rental or purchase?
If you require a copy of a receipt for your Better Than Rent instrument, please contact our account services department at 763-398-5000 or submit an inquiry by following this link, contact us!