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Schmitt Music

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If you aren't receiving a confirmation email to verify or change the password on your account, please check your spam folder and call our Account Services department at 763-398-5000. They will be able to resend the email, or manually verify for your

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Better Than Rent Student Instruments FAQ

Why don't we call it rent?

What does my instrument come with?

What exactly is covered with a maintenance plan?

I want to upgrade my student instrument, can I trade in my instrument?

Where can I access my payments and contract?

How do I size-up my student's string instrument?

Should I keep my student's instrument in the summer?

Can I get an instrument through the Better Than Rent program if I am an adult?

How do I return my student's instrument?

My instrument is paid off but my student is no longer playing, do you buy back instruments?

How much does the Worry-Free Maintenance Plan Cost?

Where can I update my payment information?

How can I get a receipt for a rental or purchase?

Is there interest or any finance charges with the Better Than Rent program?

How do I apply promo/discount codes?

How do I make a return?

Do you offer free shipping?

Do you offer refunds or exchanges?

Do you ship worldwide?

How long does delivery take?

Can I order a product not listed on your website?

Online Orders

Where are you located?

Store Locations

Piano Moving Services

Piano Tuning

Do you buy used organs?

Do you buy used pianos?

Piano Services

Do you clean and repair instruments?

How long do repairs take?

How often should I get my instrument in for repair?

Can I get a loaner instrument while mine is in the repair shop?

Repair Estimate & Evaluation

Do I need an appointment for an instrument repair?

How can I have my instrument maintained and placed back on the maintenance program?

Instrument repair

How do I sign-up for lessons?

Do you offer lessons?

How often are lessons?

What if I have to miss a lessons?

How much do lessons cost?

Lessons

Do you buy used instruments?

Is my instrument eligible for consignment?

Buying or Trading Used Instruments

When should I upgrade my instrument?

Can I trade in my instrument?

Upgrading your instrument

How do I submit Purchase Orders?

School Services & Resources

Can you tune my instrument?

Not Receiving Account Confirmation or Password Reset EmailsUpdated 10 days ago