What exactly is covered with a maintenance plan?Updated 2 months ago

Your Worry-Free Maintenance plan covers:

• Free loaner instrument 
• Cleaning "as needed" or by technician recommendation

String Instruments

• String replacements
• Body, pegs, fine tuners, tailpiece, chin rest, bow (including bow hair)
• Body separations and open seams

Flute, Clarinet, Oboe, Saxophone

• Keys, pads, corks, mouthpiece or headjoint, body and case
• Adjustments, bent or broken parts, chips, cracks
• Dents, if instrument playability is impaired
• Cleaning for instrument playability

Trombone

• Slide, slide latch, water key, mouthpiece and case
• Corks, slide problems, replacement as needed and stuck mouthpieces
• Cleaning if needed for instrument playability

Trumpet, Baritone, Tuba

• Valves, slides, springs, corks, mouthpiece and case
• Adjustments, sticking or bent valves and stuck mouthpieces
• Dents, if instrument playability is impaired
• Cleaning for instrument playability

Percussion, Snare & Bell Kit, Marimba, Xylophone

• Split drum heads, stripped lugs, shells and case
• Keyboard frames, pins, bars, cord, resonators and case

Total Instrument Replacement

If your instrument is stolen, damaged/destroyed in a house or car fire, Schmitt Music will replace it with a comparable instrument at no additional charge.

Conditions:

• You must have the maintenance plan on your instrument and your account must be current at the time of the incident.
• You must provide a police or fire department report to receive a replacement instrument.
• The replacement may be a different brand or model.