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We do not buy used instruments. Select intermediate and professional level instruments may be eligible for our consignment program. Please contact the respective specialty shop for elgibility.

Do you buy used instruments?

Buying or Trading Used Instruments

Why don't we call it rent?

What does my instrument come with?

What exactly is covered with a maintenance plan?

I want to upgrade my student instrument, can I trade in my instrument?

Where can I access my payments and contract?

How do I size-up my student's string instrument?

Should I keep my student's instrument in the summer?

Can I get an instrument through the Better Than Rent program if I am an adult?

How do I return my student's instrument?

My instrument is paid off but my student is no longer playing, do you buy back instruments?

How much does the Worry-Free Maintenance Plan Cost?

Better Than Rent Student Instruments FAQ

How do I apply promo/discount codes?

How do I make a return?

Do you offer free shipping?

Do you offer refunds or exchanges?

Do you ship worldwide?

How long does delivery take?

Online Orders

Where are you located?

Store Locations

Piano Moving Services

Piano Tuning

Piano Services

Do you clean and repair instruments?

How long do repairs take?

How often should I get my instrument in for repair?

Can I get a loaner instrument while mine is in the repair shop?

Repair Estimate & Evaluation

Do I need an appointment for an instrument repair?

Instrument repair

How do I sign-up for lessons?

Do you offer lessons?

How often are lessons?

What if I have to miss a lessons?

Lessons

Is my instrument eligible for consignment?

When should I upgrade my instrument?

Can I trade in my instrument?

Upgrading your instrument

How do I submit Purchase Orders?

School Services & Resources

Can you tune my instrument?

Do you buy used instruments?Updated 9 months ago