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<p>We do not buy used instruments. Select intermediate and professional level instruments may be eligible for our consignment program. Please contact the respective specialty shop for eligibility.&#xA0;</p>

We do not buy used instruments. Select intermediate and professional level instruments may be eligible for our consignment program. Please contact the respective specialty shop for eligibility.

Do you buy used instruments?

Buying or Trading Used Instruments

How do I return my student's instrument?

Why don't we call it rent?

What does my instrument come with?

What exactly is covered with a maintenance plan?

I want to upgrade my student instrument, can I trade in my instrument?

How do I size-up my student's string instrument?

Should I keep my student's instrument in the summer?

Can I get an instrument through the Better Than Rent program if I am an adult?

My instrument is paid off but my student is no longer playing, do you buy back instruments?

How much does the Worry-Free Maintenance Plan Cost?

Is there interest or any finance charges with the Better Than Rent program?

BTR Student Instruments FAQ

Not Receiving Account Confirmation or Password Reset Emails

Where can I update my payment information?

Where can I make a payment online?

Where can I access my payments and contract?

How can I get a receipt for a rental or purchase?

BTR Account Questions

How do I apply promo/discount codes?

How do I make a return?

Do you offer free shipping?

Do you offer refunds or exchanges?

Do you ship worldwide?

How long does delivery take?

Can I order a product not listed on your website?

Online Orders

When should I upgrade my instrument?

Can I trade in my instrument?

Upgrading your instrument

Piano Moving Services

Piano Tuning

Do you buy used organs?

Do you buy used pianos?

Piano Services

Where are you located?

Store Locations

Do you clean and repair instruments?

How long do repairs take?

How often should I get my instrument in for repair?

Can I get a loaner instrument while mine is in the repair shop?

Repair Estimate & Evaluation

Do I need an appointment for an instrument repair?

How can I have my instrument maintained and placed back on the maintenance program?

Do you buy used instruments?Updated 11 days ago